WhatsMarkSaaS - WhatsApp Marketing & Automation SaaS Platform with Bots, Chats, Bulk Sender & AI

WhatsMarkSaaS – WhatsApp Marketing & Automation SaaS Platform with Bots, Chats, Bulk Sender & AI

VERSION #2.0.0 Released – 04 FEB 2026

NEW – Modular Add-On Ecosystem: Powerful modular architecture that transforms the platform into a fully extensible system. Install, enable, disable, or upgrade functionality without touching the core. Build, Extend & Scale Without Limits
IMPROVED – Campaign Statistics Enhancement: Improved accuracy and performance of campaign statistics for better insights and reporting
FIX – Merge Field Parsing: Fixed an issue where merge fields were not parsed correctly in bot flow messages
FIX – Minor Bug Fixes & Improvements: Resolved several small bugs and applied general performance and stability improvements across the system

WhatsMarkSaaS is a comprehensive WhatsApp marketing and automation platform designed for businesses who want to leverage WhatsApp’s massive reach to grow their customer base, automate communications, and boost sales conversions.

Brief Description

WhatsMarkSaaS – WhatsApp Marketing & Automation SaaS Platform with Bots, Chats, Bulk Sender & AI is a powerful, multi-tenant solution built for entrepreneurs, SaaS founders, and marketing agencies who want to launch their own WhatsApp-based SaaS business.

This all-in-one platform offers everything you need to create, manage, and scale a fully automated WhatsApp marketing system—featuring Live & Automated Chats, Smart Chatbots with Flow Builder, Bulk Message Sender, Campaign Management, SaaS & Subscription Ready, AI Automation, and Secure & Scalable Architecture.

Whether you’re building your next SaaS venture, launching a white-label WhatsApp service, or managing clients at scale—this platform gives you everything you need to succeed.

Demo

Experience WhatsMark SaaS in Action – Demo Access Available!

Quick Overview via Video Tutorials :

• ▶️ Deploy, Scale, and Manage WhatsMark SaaS effortlessly using CloudPanel!
• ▶️ How to Register on WhatsMarkSaaS and Get Started with Your Tenant Workspace (Tenant registration & usage)
• ▶️ How to Set Up WhatsMark SaaS as a Superadmin – Full Configuration Guide (Admin setup & onboarding)
• ▶️ Explore WhatsMarkSaaS Features as a Tenant (Key features in action)

Live Demo Links

• Homepage: https://whatsmark.dev
• Admin Panel: https://whatsmark.dev/login
• Tenant Login: https://whatsmark.dev/login
• Rest API Collection: https://corbitaltech.dev/whatsmark-saas/api/

Demo Account Credentials

• Super Admin Account: superadmin@corbitaltech.dev / 12345678
• Tenant Account: tenant@corbitaltech.dev / 12345678

Test Payment Information

• Stripe Test Card: 4242 4242 4242 4242
• Razorpay Test Card: 4111 1111 1111 1111, Exp: 12/25, CVV: 111
• CVV & Expiration: Use any valid CVV and future expiration date

Explore Both Perspectives: Test the platform from both super-administrator and tenant viewpoints to fully understand the comprehensive feature set and user experience.

Note: The Live Chat feature requires Pusher API integration, configured centrally by the Super Admin. Pusher offers a free tier for typical usage; however, high-volume deployments may incur charges on the Super Admin’s Pusher account based on their usage tier.

Confused about which license to buy?

Please review Envato’s official guidance before purchasing:

• Can I use Envato Market items in a SaaS product?
• License FAQ – Commercial Use & Entities

Super Administrator Features

Multi-Tenant Management

• Unlimited Tenant Creation: Launch unlimited client accounts with complete data isolation and security
• Tenant Status Control: Manage active, suspended, trial, and custom status with automated workflows
• Company Profile Management: Complete tenant information with billing details and preferences, email templates, timezone configuration per tenant

Enterprise Billing & Subscription Engine

• Flexible Plan Management: Create unlimited subscription tiers with custom features and pricing
• Automated Billing Cycles: Monthly and yearly intervals with intelligent renewal processing
• Trial Management: Configurable trial periods with automatic conversion workflows
• Professional Invoice System: PDF generation with automated delivery and payment tracking
• Payment Gateway Integration: Stripe and Razorpay integration with webhook automation and offline payment support (more payment gateway support will be added)

Comprehensive User & Role System

• Multi-Level User Management: Super admins, tenant admins, and staff with granular permissions
• Role-Based Access Control: Powered by Spatie Permissions for enterprise-grade security
• Department Organization: Structure teams with appropriate access levels and responsibilities
• Permission Matrix: Fine-grained control over feature access and administrative functions

Business Intelligence Dashboard

• Revenue Analytics: Track monthly recurring revenue and growth metrics
• Tenant Analytics: Monitor usage patterns, subscription status, and engagement levels

Advanced Support Tools

• NEW : Dynamic Tenant Language Configuration: Set unique default languages for each tenant individually, providing enhanced customization and localization capabilities for international operations
• NEW : Default Language Setting: Configure system-wide default language preferences for new tenant registrations, streamlining the onboarding process for international clients
• NEW : Multi-language Support: Full Portuguese language support for both tenant and admin interfaces, in addition to existing languages, making the platform truly global
• Login as Tenant (User Impersonation): Instantly switch to a tenant’s dashboard. Experience the platform exactly as the tenant does—making it easy to debug issues, configure settings, provide guided support, or test features on their behalf. Seamless, secure, and time-saving for support and configuration tasks

Tenant Features—Complete WhatsApp Marketing Solution

• NEW : Kanban View for Contact Management: Manage leads and contacts visually with an intuitive Kanban board featuring drag-and-drop functionality for seamless workflow organization and status tracking
• NEW : API Integration: Access powerful API endpoints for group management, sending messages (text and media), and launching campaigns programmatically for seamless third-party integration
• NEW : Direct Chat from Contact List: Initiate conversations directly from the contacts table for improved workflow efficiency and faster response time
• NEW : Bot Flow Builder (Pre-build): Design complex chat interactions with a drag-and-drop interface that automates responses, saving time and creating a seamless customer journey
• WABA Connection Management: Easy setup and management of WhatsApp Business API accounts
• Real-time Webhook Processing: Instant message handling with automated responses
• Templates Management: Seamlessly sync and manage all Meta-approved message templates from one centralized dashboard
• Multi-Number Support: Manage multiple WhatsApp business numbers from one dashboard
• Comprehensive CRM System: Complete contact lifecycle management with bulk import, custom status workflows, source tracking, and powerful segmentation for targeted campaigns
• Campaign Targeted Messages: Create highly personalized bulk marketing campaigns with precision targeting and smart segmentation
• Bulk Campaign Sending from CSV: Upload CSV files to launch massive marketing campaigns without cluttering your database. Process unlimited contacts with intelligent duplicate detection and automatic formatting validation
• Dynamic Merge Field Support: Transform generic messages into personalized communications using merge fields like {name}, {company}, {location}. Create authentic, one-to-one conversation experiences that dramatically increase response rates
• Marketing Automated Messages: Set up intelligent automated greeting sequences, away messages, and follow-up campaigns that work 24/7
• Versatile Messaging: Send rich multimedia content including images, videos, documents, voice notes, and interactive attachments
• Integrated Live Chat Console: Handle all WhatsApp conversations directly from your dashboard with real-time synchronization, intelligent agent routing based on expertise, contextual message replies, and customizable sound alerts—eliminating app switching while maintaining professional service standards
• Enhanced Communication Tools: Boost efficiency with pre-written canned responses for common scenarios (reducing response time by 80%), AI-powered grammar correction and language translation, comprehensive emoji picker for engaging conversations, and organized chat histories that improve service quality
• Multiple Trigger Keywords: Configure unlimited trigger keywords that automatically initiate specific bot responses or workflows. Handle diverse inquiries, product requests, and service bookings without human intervention
• Bot Clone Feature: Instantly duplicate successful bot configurations for different products or customer segments
• Automated Lead Acquisition & Scoring: Transform incoming WhatsApp messages into qualified leads with automatic capture and scoring. Never lose potential customers with comprehensive tracking that monitors engagement and conversion probability, plus advanced filtering and segmentation tools for targeted campaigns
• Complete Lead Lifecycle Management: Custom lead statuses with automated workflows, source tracking to monitor and categorize lead origins for optimization, and powerful management tools to streamline your sales funnel
• Forward Webhooks: Integrate with CRMs, marketing platforms, and third-party applications through intelligent webhook forwarding. Maintain real-time data synchronization across your tech stack while automating workflows
• WABA Health Status Monitoring: Monitor WhatsApp Business Account health with real-time status updates and compliance alerts
• Enhanced Token Management: Simplify API connection management with visual status indicators and automated refresh capabilities. Troubleshoot issues quickly while maintaining secure, stable connections for reliable message delivery
• Comprehensive Message Logs: Access detailed interaction logs with advanced filtering, search, and export functionality
• QR Code Generation: Generate unique, branded QR codes linking to your WhatsApp business number for instant connection. Increase acquisition through offline marketing with trackable codes that measure conversion rates
• Advanced Ticket Management: Create support tickets directly to the super administrator for immediate assistance and technical support and Organize support requests by priority levels. Streamlined communication channel for quick problem-solving, feature requests, and critical issue resolution with instant updates
• Comprehensive Support Experience: Access complete ticket history with detailed conversation logs for reference and follow-up purposes. Submit categorized tickets for technical issues, billing inquiries, feature requests, or general questions with appropriate organization

Technical Excellence & Developer Friendly Architecture

Modern Technology Foundation

• TALL Stack Architecture: Built on the modern TALL stack (Tailwind CSS, Alpine.js, Laravel, Livewire) combining Laravel 12’s robust backend framework with Livewire 3’s real-time UI components, Alpine.js’s lightweight reactivity, and Tailwind CSS’s responsive design system—delivering exceptional performance, security, and developer-friendly architecture
• Developer-Friendly Codebase: PSR-2 compliant clean code with comprehensive comments and documentation throughout. Following industry best practices for structure and organization, enabling developers to easily understand, modify, and extend functionality to meet specific business requirements
• Multi-Tenant Architecture: Complete data isolation with scalable database design
• Modular Add-On Ecosystem (v2.0.0+): Powerful modular architecture allowing you to install, enable, disable, or upgrade functionality without touching the core. Develop custom add-ons and modules to extend platform capabilities while maintaining seamless upgrades and backward compatibility

Custom Module Development

• Extensible Payment Modules: Develop your own custom payment gateway modules without modifying WhatsMarkSaaS core files, ensuring seamless upgrades and maintenance
• Module Development Framework: Well-documented API and development patterns for creating custom modules that integrate perfectly with the platform
• Comprehensive Documentation: Detailed developer documentation with step-by-step guides and best practices for module development

Who Can Use This Platform?

• Digital Marketing Agencies: Serve unlimited clients with complete data isolation and white-label branding. Create recurring revenue streams with subscription-based pricing models.
• SaaS Entrepreneurs: Skip 6–12 months of development time and enter the high-demand WhatsApp marketing space with a market-ready platform and proven business model.
• Customer Support Centers: Multi-client operations with agent management, performance tracking, and scalable infrastructure for growing message volumes.
• Freelancers & Consultants: Offer WhatsApp marketing services to clients with professional tools and automated workflows.
• Small to Medium Enterprises: Launch internal WhatsApp marketing departments with enterprise-grade tools and team management capabilities.

Requirements

• Apache, nginx, or another compatible web server
• PHP >= 8.2 or higher
• MySQL Database server
• PDO PHP Extension
• OpenSSL PHP Extension
• Mbstring PHP Extension
• Exif PHP Extension
• Fileinfo Extension
• XML PHP Extension
• Ctype PHP Extension
• JSON PHP Extension
• Tokenizer PHP Extension
• Module Re_write server
• PHP_CURL Module Enable

⚠️ Important Server Recommendation: For optimal performance and scalability, we highly recommend a Cloud Server or VPS instead of shared hosting. Cloud/VPS hosting ensures better resource allocation. Please note that certain advanced features—such as Redis queue monitoring, background job processing, and high-volume campaign delivery—may not function properly or may be limited on shared hosting environments due to resource constraints and hosting restrictions.

⚠️ Important: ^{Enterprise Billing & Subscription Engine and related SaaS features require an Extended License for commercial use. For more information, read here.}

Note: The Live Chat feature requires Pusher API integration, configured centrally by the Super Admin. Pusher offers a free tier for typical usage; however, high-volume deployments may incur charges on the Super Admin’s Pusher account based on their usage tier.

Questions / Support

Comprehensive documentation is provided, including written guides and video tutorials, covering installation and usage.

We aim to respond to support queries as quickly as possible, typically within a few hours; however, response times may occasionally extend to 1–2 business days, depending on workload and query complexity.

Refunds are not provided once purchased. Please review all details and requirements carefully before completing your purchase.

Custom work is not included in free support. This includes (but is not limited to) setup, installation, configuration, customization, or feature extensions that require skilled development time. Professional services are available and can be hired separately if needed.

Disclaimer

Please review our full Support & Responsibility Disclaimer before purchase:
https://docs.corbitaltech.dev/products/whatsmark-saas/disclaimer.html

Change Log

 ------------------------------------------------------------------------------- VERSION #1.6.0 - 02 JAN 2026 ------------------------------------------------------------------------------- New Features: - Carousel Template Support – Create and send carousel templates with multiple interactive cards through Template Bot and Initiate Chat. Perfect for showcasing products or services with richer, more engaging messaging experiences. - Guest Contact Auto-Saving – All incoming messages are automatically saved as Guest contacts, even when auto-save leads is disabled. Send campaigns to guest contacts and ensure zero conversation loss. - Advanced Bot Flow Builder Nodes – Two powerful new nodes enhance automation capabilities: * Delay Node – Configure time delays between messages for better conversation pacing. * Update Contact Node – Dynamically update contact status, source, groups, and fields based on user responses for intelligent segmentation. - Authentication Template Support – Send OTP verification codes via campaigns or API using Meta Authentication Templates. Includes Copy Code, One-Tap Autofill, and Zero-Tap security options. - Bulk Actions in Contacts – Update contact status, source, groups, and custom fields for multiple contacts simultaneously, significantly improving management efficiency. Improvements: - Clear Chat History Enhancement – Chat history clearing now includes complete attachment cleanup, freeing storage space and ensuring full conversation removal. - Email Template Control – Granular control to deactivate specific tenant email templates, reducing clutter and improving email management. - Webhook Structure Update – Modernized webhook structure with standardized JSON format for better compatibility with n8n and other automation platforms. Bug Fixes: - General Platform Improvements – Resolved minor issues and applied performance optimizations for improved stability, speed, and user experience. 

 ------------------------------------------------------------------------------- VERSION #1.5.12 - 01 DEC 2025 ------------------------------------------------------------------------------- Critical Fixes: - Resolved campaign sending issue that prevented campaigns and messages from being dispatched correctly. - Fix: Initiate Chat – Chat initiation now works as expected without throwing errors. - Fixed 24-Hour Window Message Timing – In some cases, the 24-hour session window message was not displaying at the correct time; this is now corrected. - BotFlow Builder Fix – Users can now delete the Start Node even when multiple start nodes exist. Feature Adjustments: - Landing Page: Partner Logos Toggle – You can now enable/disable partner logos directly from settings. Cleanup & Optimization: - Removed unnecessary system logs to improve clarity and reduce storage usage. - General Improvements – Minor performance tuning and code optimizations applied across multiple modules. 

 ------------------------------------------------------------------------------- VERSION #1.5.0 - 10 NOV 2025 ------------------------------------------------------------------------------- New Features: - Redis Horizon Monitoring – Integrated Laravel Horizon for comprehensive Redis queue monitoring, providing real-time insights into job processing, failures, and overall queue performance. This significantly boosts marketing message sending speed, enabling blazing-fast campaign delivery at scale. (proper configuration of Redis and Supervisor required - see important notes below) - License Deactivation & Reset – Added license deactivation functionality, enabling users to easily deactivate and reset their license for seamless migration between installations. - Filament Table Integration – Implemented Filament-powered data tables across the admin panel and tenant panel for a smoother, faster, and more modern experience with advanced search, sorting, filtering, and session persistence across page refreshes. - Carousel Template Support (Foundation) – Prepared the foundational infrastructure for carousel message templates. Full carousel functionality will be available in an upcoming release. - WhatsApp Embedded Signup Compatibility –Introduced base-level compatibility for  aka "Coexistence"  features to support seamless integration with WhatsApp Embedded Signup Addon. Improvements: - Pricing Plan Enhancements – Enhanced landing page plan cards with support for additional pricing notes and links (e.g., "$99 + Meta charges") for transparent pricing communication. - Cron Job Optimization – Improved cron job execution performance for faster and more efficient background task processing. - Envato Licensing Compliance – Modified features according to Envato licensing policy for better compliance and marketplace standards. Bug Fixes: - Client-Reported Issues – Resolved multiple bugs and issues previously reported by clients, improving overall platform stability and UI consistency. 

 ------------------------------------------------------------------------------- VERSION #1.4.0 - 16 OCT 2025 ------------------------------------------------------------------------------- New Features: - Prevent Multiple Browser Logins – Implemented a security mechanism to restrict multiple active sessions for the same account. If a tenant or user logs in from a new browser or device, any existing session is automatically terminated to prevent concurrent logins and ensure account security. - Plan API – Added API endpoints to manage and retrieve plan details programmatically. - Custom Module Development (Base & Core Preparation) – Initial groundwork for the upcoming custom module system is underway. This includes establishing the foundational architecture for module registration, configuration, and extensibility. Improvements: - Cache Optimization – Improved caching for faster loading times and reduced redundant requests. - Copy Plan URL – Added a quick-access button to copy the plan link directly from the plan management screen. Bug Fixes: - Payment Gateway Settings – Fixed an issue where payment gateway settings were not saving correctly. - Minor Bug Fixes – General system fixes and performance enhancements across multiple modules. 

 ------------------------------------------------------------------------------- VERSION #1.3.9 - 07 OCT 2025 ------------------------------------------------------------------------------- New Features: - Coupon Code Support – Tenants can now apply coupon codes during registration and plan upgrades, allowing flexible promotions and discounts. - Landing Page Enhancements – Introduced two new customizable sections on the landing page, enabling richer and more dynamic content display. - Bot Flow API Node – Introduced a new API node in the Bot Flow Builder, allowing seamless integration with external APIs directly within automation flows. - Custom Module Development (Base & Core Preparation) – Initial groundwork for the upcoming custom module system is underway. This includes establishing the foundational architecture for module registration, configuration, and extensibility. Improvements: - Campaign Statistics – Improved campaign statistics tracking and accuracy. Bug Fixes: - Message Bot Save Issue – Fixed an issue where message bot configurations were not saving correctly. - Campaign Statistics – Enhanced accuracy and optimized performance in campaign analytics and reporting. - General Stability Improvements – Addressed multiple minor bugs and refined overall system stability for a smoother user experience. 

 ------------------------------------------------------------------------------- VERSION #1.3.8 - 25 SEP 2025 ------------------------------------------------------------------------------- New Features: - Custom Payment Gateway Modules – Added support for custom payment gateway modules, enabling extensibility beyond built-in gateways. Improvements: - Campaign Status Tracking – Campaign execution status is now displayed directly in the campaign table for better visibility. Bug Fixes: - Sidebar Cache – Fixed cache issue causing incorrect sidebar links when a new tenant registered. - Plan Limits – Resolved problem where "unlimited" plan limits were not working properly in some cases. - Bot Flow Layout – Corrected UI layout issue in bot flow builder. - Message Bot File Deletion – Fixed issue where files in message bot could not be deleted properly. - Currency Symbol – Fixed inconsistent currency symbol display across different sections. - Message Bot CTA – Corrected issue where call-to-action buttons did not work without a header. - Campaign Filters – Fixed incorrect contact count when applying campaign selection filters. - WABA Connection – Improved error handling to display proper error messages when connecting a WABA account. - Chat List Messages – Fixed issue with displaying proper messages in chat for list message type. 

 ------------------------------------------------------------------------------- VERSION #1.3.7 - 16 SEP 2025 ------------------------------------------------------------------------------- New Features: - Tenant Deletion – Added ability to delete tenants along with their subscriptions and invoices once their subscription period is over. - Paystack Payment Gateway – Seamless integration with Paystack for secure and reliable payment processing. Improvements: - Chat Filters – Introduced advanced filters in chat for smoother navigation and faster conversation management. - Campaign Contact Filters – Added multi-select filters for contact selection in campaigns, enabling better targeting and flexibility. Bug Fixes: - Fixed multiple minor issues across the platform to improve overall stability, security, and performance. 

 ------------------------------------------------------------------------------- VERSION #1.3.6 - 3 SEP 2025 ------------------------------------------------------------------------------- New Features: - Import Contacts Enhancements – Added option to assign groups while importing contacts and ability to import contacts using cron for automated bulk imports. - Custom Field Support – Added ability to include custom fields during contact import. - New Payment Gateway – Integrated PayPal as a payment option. Improvements: - Message Sending API – Optimized for faster and more reliable delivery. - Campaign & Import Settings – Added settings to control maximum jobs for campaign sending and contact imports. - Breadcrumbs Navigation – Added breadcrumbs on both admin and tenant sides for better navigation. Bug Fixes: - Template Language Issue – Fixed problem with creating templates in different languages. - Email Template Editing – Resolved issue with editing email templates. - Default WABA Number – Fixed issue where the default number was not being set correctly in WABA. - Tenant Limit Calculation – Corrected limit calculation for tenant plans. - Custom JS Issue – Fixed problems with custom JavaScript execution. 

 ------------------------------------------------------------------------------- VERSION #1.3.5 - 22 AUG 2025 ------------------------------------------------------------------------------- New Features: - Dynamic Tenant Default Language – Added support to dynamically set the default language for each tenant for enhanced multi-tenant customization. - Kanban View for Contacts – Introduced visual Kanban feature for managing leads and contacts with intuitive drag-and-drop capability for improved workflow management. Improvements: - Message Sending API – Fixed and optimized message sending API for better stability, accuracy, and enhanced performance. - Chat Page Lead Management – Enhanced chat interface allowing you to change lead status, assign groups, and update sources directly within the chat page without switching pages. Bug Fixes: - Array to String Conversion – Resolved critical "Array to string" conversion issue occurring in multiple platform areas. - Template Name Validation – Fixed validation issue for template names to ensure proper format compliance and uniqueness. - General Bug Fixes – Addressed multiple minor issues across the platform for improved stability and user experience. 

 ------------------------------------------------------------------------------- VERSION #1.3.4 - 18 AUG 2025 ------------------------------------------------------------------------------- New Features: - Default Language Setting – Added ability to set default language for new tenants directly from settings. - New API Endpoints – Introduced 4 new endpoints: create group, update group, delete group, send simple messages, send media messages, and send campaigns via API. - Portuguese Language Support – Added full Portuguese support for both tenant and admin interfaces. Improvements: - Campaign Optimization – Optimized campaign handling for large datasets and selection, preventing browser hangs. - 24-Hour Message Window – Improved position of the 24-hour message window for better clarity. - Frontend Plan Display – Enhanced display of plan descriptions on the frontend for better readability. Bug Fixes: - Module Manager Layout – Fixed UI layout issue in the module manager. - Plan Cache Issue – Resolved cache problems during plan change and selection. - Scrollbar Visibility – Fixed missing scrollbars on admin pages. - Deactivated Plans – Fixed issue with deactivated plans showing in the plan selection dropdown. - Favicon Issue – Fixed tenant favicon display issue. - Footer Logo Issue – Fixed footer image logo display problem on the landing page. 

 ------------------------------------------------------------------------------- VERSION #1.3.3 - 5 AUG 2025 ------------------------------------------------------------------------------- NEW - Added ability to initiate chat directly from contacts table for improved workflow. IMPROVED - 24-Hour Message Window: Improved position of the 24-hour message window for better clarity FIX - Fixed plan ordering issue on front page for correct plan visibility. FIX - Resolved announcement creation issue. FIX - Addressed several minor issues to enhance system stability. 

 ------------------------------------------------------------------------------- VERSION #1.3.2 - 1 AUG 2025 ------------------------------------------------------------------------------- NEW - Added module-level dependency management support specifically for AI Assistant module. IMPROVED - Removed static message limit from connected account message statistics for more accurate and dynamic tracking. FIX - Addressed various minor issues to improve performance and stability. 

 ----------------------------------------------------------------------------- VERSION #1.3.1 - 28 JULY 2025 ----------------------------------------------------------------------------- FIX - Resolved problem with displaying shared locations in both chat and bot flow. 

 ----------------------------------------------------------------------------- VERSION #1.3.0 - 26 JUL 2025 ----------------------------------------------------------------------------- NEW - Module Dependency Support: Users can now upload and manage modules directly from the module screen with automatic dependency handling. NEW - API Management: Added API Management feature for enhanced control over tenant-level integrations, supporting endpoints for contacts, statuses, sources, groups, templates, bots, and more — with additional endpoints coming soon. NEW - Webhook Management: Added Webhook Management feature allowing tenants to enable real-time data synchronization between the application and external systems via event-based HTTP callbacks for contacts, statuses, and sources. NEW - Offline Payment Instructions: Now displays offline payment instructions on the tenant payment screen for offline payment support. IMPROVED - Stripe Payment Restriction Handling: Enhanced logic to better manage plan-based restrictions and validations. IMPROVED - Tenant Settings Cleanup: Removed unnecessary tenant settings for a streamlined configuration experience. FIX - General Bug Fixes: Addressed various minor bugs to improve overall system performance and stability. FIX - Bot Flow Reply Trigger: Fixed an issue where bot flows failed to trigger on reply-type messages when a lead initiated the conversation. 

 ----------------------------------------------------------------------------- VERSION #1.2.0 - 18 JUL 2025 ----------------------------------------------------------------------------- NEW - Theme Management: Customize default theme colors via the new theme management system. NEW - Hooks Support: Added system hook support to enable custom extensibility and automation. NEW - Base Preparation for Modules/Add-ons: Foundation added to allow module and add-on customization without core code changes. IMPROVED - Bot Flow Trigger Enhancements: Now supports multiple trigger keywords per bot flow. IMPROVED - MySQL 5.7 Compatibility: Ensured full support for MySQL 5.7 for broader hosting compatibility. IMPROVED - Code Optimization: Refactored modules for cleaner and more efficient codebase. FIX - Minor Bug Fixes: Addressed various small issues to enhance system stability. 

 ----------------------------------------------------------------------------- VERSION #2.0.0 - 04 FEB 2026 ----------------------------------------------------------------------------- New Features: - Modular Add-On Ecosystem – Powerful modular architecture that transforms the platform into a fully extensible system. Install, enable, disable, or upgrade functionality without touching the core. Build, Extend & Scale Without Limits. Improvements: - Campaign Statistics Enhancement – Improved accuracy and performance of campaign statistics for better insights and reporting. Bug Fixes: - Merge Field Parsing – Fixed an issue where merge fields were not parsed correctly in bot flow messages. - Minor Bug Fixes & Improvements – Resolved several small bugs and applied general performance and stability improvements across the system. 

 ----------------------------------------------------------------------------- VERSION #1.1.0 - 10 JUL 2025 ----------------------------------------------------------------------------- NEW - Bot Flow Builder with Plan Limits: Restrict bot flow usage based on user subscription plans NEW - Language Sync on Version Update: Automatically sync language files during version updates NEW - WhatsApp Webhook Resend: Easily resend or forward incoming WhatsApp webhooks NEW - Arabic Language Support for Bot Automation: Bots now support Arabic for enhanced multilingual automation IMPROVED - Code Optimization: Enhanced system performance across modules FIX - Minor Bug Fixes: Resolved various small issues for improved stability 

 ----------------------------------------------------------------------------- VERSION #1.0.2 - 03 JUL 2025 ----------------------------------------------------------------------------- NEW - Tenant Registration Verification: Super Admin can now verify new tenant signups NEW - Welcome Email Toggle: Enable or disable tenant welcome emails via settings NEW - Dynamic Country Code: Added support for international phone number formats FIX - Email Footer: Resolved issue with dynamic email footer not displaying correctly IMPROVED - Codebase: Optimized structure and cleaned up redundant code FIX - Minor Bug Fixes: Addressed small issues across various modules for stability 

 ----------------------------------------------------------------------------- VERSION #1.0.1 - 1 JULY 2025 ----------------------------------------------------------------------------- FIXED - Small bug fixes across the platform FIXED - Improved caching mechanism for better performance FIXED - Resolved issue with cron job sending duplicate emails FIXED - Issue where PDF attachment in invoice email wouldn’t open IMPROVED - Added default content to the Hero section on the frontend for better UX 

 ----------------------------------------------------------------------------- VERSION #1.0.0 - 25 JUN 2025 - Initial Release ----------------------------------------------------------------------------- NEW - Multi-Tenant Architecture: Complete platform with unlimited tenant support NEW - Subscription Management: Automated billing and payment processing NEW - WhatsApp Integration: Official Business API with template management NEW - Campaign System: Bulk messaging with advanced targeting NEW - Real-Time Chat: Multi-agent support with AI integration NEW - Bot Automation: Smart response system with flow builder NEW - Analytics Dashboard: Comprehensive reporting and insights NEW - User Management: Role-based access with granular permissions NEW - Support Ticket System: Direct communication with administrators